Returns & Exchanges

At Rosie Etienne, we want you to feel beautiful and confident in your purchase; if your garment isn't the perfect fit, we offer returns and exchanges on unworn items within 14 days of delivery. Please ensure all original tags remain attached and the delicate fabric is handled with care to qualify for a refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully fold your garments in their original luxury packaging, ensuring all hangtags and security seals are intact and undamaged.

3

Ship Your Return

Affix the pre-paid shipping label provided via email to your parcel and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our atelier receives and inspects your return for quality assurance, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing